U.S. based Caterpillar Inc., the dominant world maker of construction equipment, has numerous dealers throughout Japan that handle marketing and maintenance. These dealers use approximately 600 Toughbook PCs. One of these dealers, Caterpillar Central Japan, Ltd., has been using the complete line of Toughbook PCs since introducing them during the Windows 95 era.
For Mr. Shinichi Takahashi of the Service Technology Section of the Caterpillar Service Department, who is in charge of maintenance in Niigata and other prefectures in the Hokuriku region of Japan, the Toughbook is indispensable when he goes out to service one of their machines at a customer premises. He states, “We have 172 mechanics handling construction equipment maintenance and 102 of them are using a Toughbook.”
In 2008, the compact CF-U1 was added to the Toughbook lineup. In July, 2009, Mr. Takahashi brought a CF-U1 to Kashiwa Kogyo Co., Ltd., a gravel plant located in Nagaoka City in Niigata Prefecture. For moving gravel and loading it into dump trucks, this company uses about ten Caterpillar wheel loaders.
The first thing Mr. Takahashi did when arriving at the gravel plant was to go up to the CAT 966H wheel loader. This enormous machine, which has a 4.1 m3 capacity bucket and can carry 7.25 tons of gravel in a single load, requires an operator to climb a ladder the height of a man just to get into the driver’s seat. Mr. Takahashi says, “Compared to the models up to now, the CF-U1 is extremely compact and light, which makes it easy to carry.”
Caterpillar wheel loaders being used at the gravel plant of Kashiwa Kogyo Co., Ltd.
You can’t get into the driver’s seat unless you climb a ladder that’s around the height of a man.