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Voice of Users

Septic tank management system

Customer : Fujino Kougyo Co., Ltd.

Introducing IT to the inspection and management of septic tanks, an indispensable facet of life in Tondabayashi city. Highly resistant to water, the Toughbook has been adopted as the mobile PC of choice for staff use.

With activities focusing on the southern part of Osaka, Fujino Kougyo Co., Ltd. conducts an expanding business in the maintenance and other facets of sewage processing facilities. It has built a septic tank management system for the purpose of maintaining and inspecting septic tanks and is actively computerizing it. This has increased the quality and reliability of work and has led to the company joining up with Tondabayashi City under a PFI* agreement. Considering the problem of water exposure, the company adopted the Toughbook CF-18 as the mobile computer to be carried around by the staff.


* PFI:Abbreviation of Private Finance Initiative. PFI refers to a method of cooperation whereby private capital, technology or management ability is used to perform work such as construction, maintenance or operation for a public entity.

Deeply involved in the region, Fujino Kougyo expands its business that promotes safety and peace of mind

Mr. Katayama, executive managing director of Fujino Kougyo Co., Ltd., is in charge of septic tank maintenance management operations.

Mr. Katayama, executive managing director of Fujino Kougyo Co., Ltd., is in charge of septic tank maintenance management operations.

Fujino Kougyo Co., Ltd. was founded in 1965. Covering a wide range, its fields of business cover everything from regular collection and transport of garbage, to inspection, repair work and renewal construction of sewers, the cleaning and maintenance of septic tanks, and the recycling of resources. These expanding businesses promote the safety and peace of mind of area residents.
“Although we have some competition, in each respective business we have a solid track record that spans many years and have accumulated effective technological know-how. By putting this background to good use, we are able to distinguish ourselves from other companies.” (Mr. Satoshi Katayama, Executive Managing Director, Fujino Kougyo Co., Ltd.)

Introducing IT to septic tank maintenance
Increasing the accuracy of our work

Mr. Kishi, manager of the Environment Management Division, supervises the septic tank management system.

Mr. Kishi, manager of the Environment Management Division, supervises the septic tank management system.

Mr. Kagikawa (right) and Mr. Miyata (left) of Gtec Co., Ltd., think highly of the Toughbook’s ruggedness.

Mr. Kagikawa (right) and Mr. Miyata (left) of Gtec Co., Ltd., think highly of the Toughbook’s ruggedness.

In recent years we have been actively promoting the introduction of IT to septic tank maintenance, one of the pillars of our business.
In addition to the inspections designated by law, companies like Fujino Kougyo that are in possession of technical expertise conduct inspections several times a year. Depending on the situation, measures including cleaning are required. The types of inspection are varied and include visual inspection and go on to include ones that use things such as reagents and inspection instruments.
Fujino Kougyo began to consider IT implementation seriously in 2004. At that time, the number of combined-treatment septic tanks it was managing had reached approximately 800. Although PCs were used to manage customers, the level of IT was not particularly advanced and inspection results were recorded by hand using paper forms. For this reason, there were many problems.

Administrative problems resulting from hand entry
-Everyone has different ways of writing things down so reading afterward could be difficult.
-Filing the forms was a bother and storage space was required.
-When checking past records, files had to be searched, which was troublesome and time consuming.

At Fujino Kougyo, in order to eliminate these problems and increase the quality and reliability of work, they decided to implement IT into areas other than just customer management. The area of their business they introduced it to was the “septic tank management system”.
From stored customer septic tank data, this system can extract and create a table of customers that need to be visited on a particular month. That table allows the most efficient work schedule to be drawn up, one that also prevents jobs from being inadvertently omitted.
Inspection staff takes their mobile PCs to the jobsite and input the inspection results while they are there. From the work records, invoice amounts can be automatically calculated, past inspection records can be referred to, and past work for individual customers can be easily tracked.
Data is stored at the headquarters where in addition to being used for checking on jobs, it can be used for generating obligatory reports required by the authorities.
Thanks to introducing this system, it has become possible to efficiently inspect many septic tanks. Also, it has become possible to create government reports quickly.
The software at the center of all this is the septic tank management software package called “Mr. Aqua Mobile” developed by Gtec Co., Ltd. Gtec was involved with Fujino Kougyo from the system construction stage to all aspects of operation.
“In this business, many companies use PCs for things such as finance and accounting, but few actively incorporate IT into their actual business the way Fujino Kougyo is doing. I think they are on the leading edge.” (Harumune Kagikawa, Executive Managing Director, Gtec Co., Ltd.)

Highly resistant to water, the Toughbook has been adopted as the mobile PC used for inspections

One can feel at ease when working in places that use water. The Toughbook can withstand dripping.

One can feel at ease when working in places that use water. The Toughbook can withstand dripping.

Off to the inspection site with a Toughbook in the passenger seat. Withstanding the vibration of a car, it has a trouble-free track record.

Off to the inspection site with a Toughbook in the passenger seat. Withstanding the vibration of a car, it has a trouble-free track record.

Chosen as a terminal for its highly appreciated screen size and visibility outdoors.

Chosen as a terminal for its highly appreciated screen size and visibility outdoors.

The Toughbook CF-18 has been adopted as the mobile PC for use on site by the inspection staff.

Reasons for adopting the Toughbook CF-18
(1) Water-resistant design means it is good at withstanding water contact.
When inspecting septic tanks, problems are unlikely to occur when water gets splashed on the PC.
(2) Resistant to vibration, they can be carried in the car without worry.
When heading out to do a job, the PC can be placed as is in the car without having to worry about it breaking.
(3) The screen is large and visibility is good even outside.
The large screen makes it easy to view and even in sunny conditions, the screen is bright and text is easy to read.

“There are companies around that use standard PCs or compact terminals such as PDAs, but I recommended the Toughbook because of its general versatility, ability to prevent problems and breakdown, and its easy-to-view screen.” (Mr. Norikazu Miyata, deputy director of Solutions Systems Division at Gtec Co., Ltd.
The Toughbook always accompanies workers at the septic tank inspection worksite where it has established a sound position for itself as one of their main tools. The Toughbook enjoys a superb reputation among inspection staff.
“The fact that recording information is faster with the stylus than writing by hand has earned high marks for the Toughbook. Maybe it’s because most of our Toughbook users are young people under 40 and were already familiar with PCs, but introducing the Toughbook has been really smooth.” (Mr. Koutarou Kishi, manager of Environment Management Division, Fujino Kougyou, Co., Ltd.)

Under PFI contract at Tondabayashi City Septic Tank Maintenance Promotion Enterprise

At the same time that Fujino Kougyo advanced IT into its septic tank maintenance management business, the local city government of Tondabayashi drew up a plan called “New Tondabayashi City Basic Sewage Problem Solving Plan” and established the Septic Tank Maintenance Promotion Enterprise. In July, 2005, the PFI system was adopted for this enterprise and the policy which was to entrust the business to a private company was announced. After deliberation, the city chose Fujino Kougyo as the company that would perform maintenance and inspection work on septic tanks.
Among the required guidelines stipulated by the city for companies applying for the PFI agreement was that a computer system would be constructed that would allow the city to uniformly manage what the enterprise was doing. The PFI company, at its expense, would offer this to this city. Also stipulated was that the system would have to conform to the city’s requests. The fact that Fujino Kougyo already operated such a system was probably a deciding factor in it being highly evaluated by the city.
Currently, FJS Co., Ltd., the PFI company established by Fujino Kougyo, has been entrusted by Tondabayashi City to handle the maintenance and inspection of 440 septic tanks.

Quickly providing accurate data
Contributes also to the disclosure of highly reliable information

Using a stylus for input. The Toughbook has a great reputation for ease of use.

Using a stylus for input. The Toughbook has a great reputation for ease of use.

The septic tank inspection data presented by FJS Co., Ltd. is modified into graphs by Tondabayashi City that include the “number of septic tanks and achievement ratio” and “effluent quality (BOD (Biochemical Oxygen Demand))”. The city then makes this available to the public on its website. Since the city makes information available about what the enterprise is doing and about improvements made to water quality, citizens can easily grasp its progress and results.
“With this system, we have achieved a more streamlined operation as well as standardization. Also, by realizing a highly reliable management system, we were able to enter into this PFI agreement.
The PFI enterprise enables us to quickly produce clear reports that the government can utilize to fulfill their obligation to be accountable to the citizens. We at Fujino Kougyo and FJS, through the effective implementation of our septic tank management system, wish to continue to support the basic safety and peace of mind of citizens in the region.” (Mr. Katayama)

Customers
Fujino Kougyo Co., Ltd.
Address
Head office: 1-11-8 Yamachuda-cho, Tondabayashi-shi, Osaka
System supplier 

Gtec Co., Ltd.
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