Information Security

Committed to Remaining a Company That Customers Can Trust

In accordance with the basic management philosophy, Panasonic is dedicated to using its outstanding technologies, products and services to earn the satisfaction and trust of customers. Information security is vital to accomplishing this goal. This includes customer, personal, financial and other categories of information. Positioning information security as one of our most important strategies, we take the following actions with the aim of helping maintain the integrity of today's information-based society

1. Information security systems

Each organizational unit has its own information security for properly supervising information based on prescribed rules and procedures.

2. Management of information assets

To protect the security of all information, each type of information is managed by clarifying correct handling in accordance with its importance and level of risk.

3. Education and training

We have continuous information security education and training programs for all executives and employees. Activities reinforce awareness of the importance of information security and associated rules. Violators are subject to strict penalties.

4. Products and services that can be used with confidence

We have security measures for customer information so that customers can use Panasonic products and services with confidence.

5. Compliance with laws and regulations and continuous improvements

We comply with all applicable laws and regulations as well as ethical standards and make continuous improvements to information security as required to respond to changes in the environment.

Panasonic holds a growing volume of personal information about customers and information concerning business partners in conjunction with the company's broad range of business activities. We believe that the proper supervision of this information is essential to our ability to remain a trustworthy member of society.

Moreover, we are increasingly encountering situations where business partners require proper information security as a given when doing business.
However, to continue growing as a global organization, we must conduct speedy and worldwide product development, manufacturing and sales operations while protecting the technologies that make us competitive. Meeting these requirements demands systems for the proper internal use and sharing of information.

As one way to establish these systems, we began working in fiscal 2008 on earning ISO/IEC 27001 certification, an international standard for information security. Most Panasonic Group companies in Japan received this certification in the following fiscal year. In fiscal 2010, overseas group companies as well have started work on becoming certified.

As of March 2009, the Panasonic Group worldwide has had formed a worldwide system comprising 370 Information Security Management professionals, 1,798 information security audit leaders and 5,832 information security auditors. These individuals are at the forefront of measures to use international certifications to further upgrade information security throughout the group.