Information Security

Committed to Remaining a Company That Customers Can Trust.

• Basic Philosophy for Information Security
• Measures to Upgrade Information Security

In accordance with the basic management philosophy, Panasonic is dedicated to using its outstanding technologies, products and services to earn the satisfaction and trust of customers. Information security is vital to accomplishing this goal. This includes customer, personal, financial and other categories of information. Positioning information security as one of our most important strategies, we take the following actions with the aim of helping maintain the integrity of today's information-based society.

1. Information security systems

Each organizational unit has its own information security system for properly supervising information based on prescribed rules and procedures.

2. Management of information assets

To protect the security of all information, each type of information is managed by clarifying correct handling in accordance with its importance and level of risk.

3. Education and training

We have continuous information security education and training programs for all executives and employees. Activities reinforce awareness of the importance of information security and associated rules. Violators are subject to strict penalties.

4. Products and services that can be used with confidence

We have security measures for customer information so that customers can use Panasonic products and services with confidence.

5. Compliance with laws and regulations and continuous improvements

We comply with all applicable laws and regulations as well as ethical standards and make continuous improvements to information security as required to respond to changes in the environment.

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• Privacy

Panasonic holds a growing volume of personal information about customers and information concerning business partners in conjunction with the company's broad range of business activities. In particular, as Panasonic expands its businesses globally, the volume of information is increasing, making enhanced security of personal and business partner information essential. Moreover, we are increasingly encountering situations where business partners require proper information security as a given when doing business. We believe that the proper supervision of this information is essential to our ability to remain a trustworthy member of society.

On the other hand, to continue growing as a global organization, we must conduct speedy and worldwide product development, manufacturing and sales operations while protecting the technologies that make us competitive. Meeting these requirements demands systems for the proper internal use and sharing of information.

As one way to establish these systems, we began working on earning ISO/IEC 27001 certification, an international standard for information security. The headquarters and most manufacturing-related departments received this certification during fiscal 2009. In fiscal 2010, sales-related departments also worked toward obtaining certification. As a result, the acquisition rate of certification on an organizational basis was expanded to 70% in fiscal 2010 from 50% in fiscal 2009. Group companies outside of Japan are also becoming certified; the acquisition rate of certification was also expanded to 30% in fiscal 2010 from 3% in fiscal 2009.

Looking ahead, we plan to increase the acquisition of ISO/IEC 27001 certification, strengthen global personnel development, introduce information security according to risk in each region outside Japan, and operate management systems more efficiently.