Main Contents begins from here.

Support

Network Camera

Faq Contents

--- Category [FAQ:HNP15]: 8 hit ---

[No.1 - No.8] / 1
No.1 Does the software support SSL connection with Windows 2000? [FAQ:HNP15]
(2008/04/16)

Answer... Yes, it does, where Windows 2000 SP4 and Internet Explorer6 SP1 must be installed.
No.2 What is MPEG-4 Image Transfer Method? [FAQ:HNP15]
(2007/07/20)
Answer... It is RTP (Realtime Transport Protocol) over HTTP.

Note:
It cannot be changed to Unicast and Multicast.
No.3 'xx days of recording' shows 0KB in Calculated disk capacity to record. Is this incorrect? [FAQ:HNP15]
(2007/07/10)
Answer... No, it is normal because 0KB is shown in incalculable case such as followings:
--When the camera is registered with MPEG-4 as Data Format but is not under monitoring, the bit rate is unknown.
-The camera is registered with General User and password.
No.4 What is the meaning of 'Confirmed' after clicking 'Camera Function Check' button on the screen of Camera Setting? [FAQ:HNP15]
(2007/07/10)
Answer... The button is used to check the setting of the camera. 'Confirmed' is shown if resolution and data format are valid. An error message is shown if they are invalid.
No.5 What is Operation log in 'Type' of 'Operation support'? [FAQ:HNP15]
(2007/07/10)
Answer... Operation log 1 is the log about some operation on the screen 'Operation Window'. Operation log 2 is the log about interface between execution of the program and 'Operation Window'.
No.6 How can I get the license key? [FAQ:HNP15]
(2007/07/10)
Answer... The registration code and the license key are in the box with the CD.
No.7 Can the registration code and the license key be reissued? [FAQ:HNP15]
(2007/07/10)
Answer... No, they cannot.
They are in the box and you do not need to issue a license key on online registration. Since we do not manage them, please keep them by your own risk.
No.8 Is it possible to replace the registered camera to another one?(Replacement of camera with the same settings such as port and URL) [FAQ:HNP15]
(2007/07/10)
Answer... Yes, it is possible to replace the registered camera with the same model camera.

[Note]
Even if '(Confirmed)' is displayed beside a 'Camera Functional Check' button, when the camera has been replaced, please be sure to click the button again.

'Camera Functional Check' button is used to check the setting of the camera. '(Confirmed)' is shown if resolution and data format are valid. An error message is shown if they are invalid.



[No.1 - No.8] / 1

Banner area begins from here.