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Network Camera

Faq Contents

The camera cannot be accessed in transport mode. [Setup: IPsec VPN]

  1. [Cause1]
    IPSec policy settings are restricted.
    Decrease the number of computers connected simultaneously, and waits for a moment, or shorten the lifetime in the PC's IPSec settings.

  2. [Cause2]
    IPSec settings have not been set on your PC.
    Set IPSec settings on your PC. See the Panasonic Network Camera support website for more details.

  3. [Cause3]
    The pre-shared key is not set correctly.
    Set the same pre-shared key for the camera and your PC.

  4. [Cause4]
    On the VPN router within the network, tunnel mode has been set.
    Transport mode and tunnel mode cannot be used at the same time. Cancel the PC's IPSec settings, and communicate using tunnel mode.

  5. [Cause5]
    Either the PC's SA*1 or Camera's SA is not established.
    Disable the PC's IPSec settings, and enable it again.

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