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Network Camera

Faq Contents

Error status is displayed on setup software. [Troubleshoot: BB_HCM3xxcameras]

Answer... Network setup is not completed.
-> Check email and/or ftp transport after disabling IPsec setting of all network equipment. If it can send without IPsec, configure IPsec parameter again.

Pre-shared key is not assigned correctly.
-> Define same Pre-shared key on camera and server.

Email server or ftp server exist within network that is defined tunnel mode.
-> Transport and tunnel mode cannot be used at same time. Disable IPsec of email server or ftp server.

SA (Security Association) of server or camera is lost.
-> Reboot camera.

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