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Network Camera

Faq Contents

Internet access through the BB-HGW700 has not worked since switching the network service from ADSL to CATV. [Troubleshoot: BB_HGW700]

  1. [Cause1]
    The provider setting is not correct on the BB-HGW700.
    Confirm the information of the provider and set it up correctly.

  2. [Cause2]
    If the DNS1,2 provider information is setup with the private IP address, you may not be able to access the Internet under some CATV operators.
    Uncheck the checkbox of "Access by private IP addresses are rejected in both directions." on [Easy Security Settings] menu.

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