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Support
Network Camera
Windows® 7 Compliance
This information is verified by Windows® 7 (32-bit).
As of November, 2009 .
Network Camera
| Product | Model | Verification Result | Firmware Version |
|---|---|---|---|
| Network Camera(Business use) | KX-HCM280A | OK*1*2 | 1.30 |
| KX-HCM110A | OK*1*2 | 1.30 | |
| BB-HCM311A/CE/E/CN | OK*1*2 | 1.30 | |
| BB-HCM331A/CE/E | OK*1*2 | 1.30 | |
| BB-HCM331CN | OK*1*2 | 1.28 | |
| BB-HCM371A | OK*1*2 | 1.30 | |
| BB-HCM381A/CE/E/CN | OK*1*2 | 1.30 | |
| BB-HCE481A/CE | OK*1*2 | 1.30 | |
| BB-HCM403A | OK*1*2 | 1.33 | |
| BB-HCM511A/CE/CN | OK*1*2*3*4 | 3.51R00 | |
| BB-HCM531A/CE | OK*1*2*3*4 | 3.51R00 | |
| BB-HCM515A/CE | OK*1*2*3*4 | 3.51R00 | |
| BB-HCM527A/CE | OK*1*2*3*4 | 3.51R03 | |
| BB-HCM547A/CE | OK*1*2*3*4 | 3.51R03 | |
| BB-HCM580A/CE | OK*1*2*3*4 | 3.51R00 | |
| BB-HCM581A/CE | OK*1*2*3*4 | 3.51R00 | |
| BB-HCM715A/CE | OK*1*2*3*4 | 4.10R01 | |
| BB-HCM735A/CE | OK*1*2*3*4 | 4.10R01 | |
| Network Camera(Home use) | BL-C10A/CE/E | OK*1*2 | 1.25 |
| BL-C30A/CE/E | OK*1*2 | 1.30 | |
| BL-C1A/CE/E | OK*1*2 | 1.30 | |
| BL-C20A/CE/E | OK*1*2 | 1.30 | |
| BL-C111A/CE/E/CE-BX/CN | OK*1*2*3*4 | 3.52R01 | |
| BL-C131A/CE/E | OK*1*2*3*4 | 3.52R01 | |
| BL-C140A/CE/E | OK*1*2*3*4 | 3.51R00 | |
| BL-C160A/CE/E | OK*1*2*3*4 | 3.51R01 | |
| BL-C101A/CE/E | OK*1*2*3*4 | 3.52R01 | |
| BL-C121A/CE/E | OK*1*2*3*4 | 3.52R01 | |
| Network Camera Server | BB-HCS301A | OK*1*2 | 1.30 |
- *1
- A new unnecessary window opens when the MJPEG image on multi screen is clicked by a mouse.
- ->Close the window.
- *2
- ActiveX cannot be installed in PC by "install.bat" file in CD-ROM.
- ->Install by Internet Explorer after accessing the camera.
- *3
- The MPEG-4 video file which is downloaded from camera to PC in ASF format cannot be played back by Windows Media Player.
An error message is displayed when trying to play back. - ->Copy the file to Windows Vista or XP PC and play back.
- *4
- An authentication window opens when playing back buffered MPEG-4 videos in camera.
- ->Enter username and password.
Optional System Equipments
| Product | Model | Verification Result | Firmware Version |
|---|---|---|---|
| Network Camera Control Unit | BB-HGW700A | OK | 1.12 |
Camera Recorder
| Product | Model | Verification Result | Firmware Version |
|---|---|---|---|
| Network Camera Recorder | BB-HNP11A/CE | OK | 2.03R08 |
| BB-HNP15A/CE | OK | 3.05R01 |
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