FAQs Contents

(1) If a service has not been stopped when the previous version is uninstalled, the old DLL might still remain and cause a restart when displaying image. (This occurs mainly on Windows Vista.)
-> This can be fixed by deleting the ASM folder completely and performing reinstallation.

(2) If the login user account for Windows contains 2-byte characters, installation of SQL Server and/or Visual C++ DLLs might fail and cause a restart when displaying image. (This occurs both on Windows XP and Windows Vista.)
-> This can be avoided by creating a Windows log-in user that does not contain a 2-byte code, and running WV-ASM10 with that user account.

The camera image is displayed in 4:3 regardless of the screen resolution. Therefore, the phenomenon in question cannot be avoided when used with aspect ratio 4:3. If the aspect ratio is changed to 16:9, the bottom blank area (area displayed in black) will be smaller.
However, when 4-frame display is used, the right side of the screen will be the blank area (areas that are displayed in black and not used to display image).

No, it is not necessary. Streams can be identified as long as the combination of multicast IPA and the port is unique. However, to maintain the uniqueness, the network switch must be configured to conform to IGMP Version 3. Therefore, it is common to change the multicast address.

Establish a 100M FULL connection to both WV-ASM100 and the switching hub.

(1) If a service has not been stopped when the previous version is uninstalled, the old DLL might still remain and cause a restart when displaying images. (This occurs mainly on Windows Vista.)
-> This can be fixed by deleting the ASM folder completely and performing reinstallation.

(2) If the login user account for Windows contains 2-byte characters, installation of SQL Server and/or Visual C++ DLLs might fail and cause a restart when displaying images. (This occurs both on Windows XP and Windows Vista.)
-> This can be avoided by creating a Windows log-in user that does not contain a 2-byte code, and running WV-ASM100 with that user account.

When a user account that contains one or more 2-byte characters is used, installation fails. This is because the Visual C++ Runtime Library used in WV-ASM100 cannot be installed.
* If you still have a requirement to install WV-ASM100 under an environment that contains a 2-byte character in the user account:

(1) Create a new user using only 1-byte characters.
(2) Log in with this new account and install the Visual C++ Runtime Library.
(3) Log in with the existing account (with a 2-byte character), and install WV-ASM100. This way, Visual C++ error still occurs, but installation can be completed.

http://www.microsoft.com/downloads/details.aspx?familyid=3181842A-4090-4431-ACDD-9A1C832E65A6

No.

Yes, it is possible both with WV-ASM100 and WV-ASM10.

Yes, the result is different. If you want to play the data from WJ-ND400 alarm history, please follow Procedure 2.
When Procedure (1) is used, the alarm log remains, but data cannot be played back from it.
When Procedure (2) is used, the alarm log remains, and data can be played back from it.

No, they have separate keys with different credentials.

ASM (Version 6 and earlier)- Packet loss occurs at I-frame -> A gray image is displayed. The image is restored from the next I-frame. - Packet loss occurs at P-frame -> A static image is displayed. The image is restored from the next I-frame. ASM (Version 7 and later)- Packet loss occurs at I-frame- Packet loss occurs at P-frame -> A static image is displayed. The image is restored from the next I-frame. The behavior will be the same at both I-frame and P-frame.

Currently, only separate recovery is supported.

Since alarm status cannot be retained, all cameras except the ones on the displayed map are displayed as normal icons. * When the displayed map is changed manually from one that contains a camera icon in an alarm status to another map, and then changed back to the original map, the relevant camera will be displayed with the normal icon.

Depending on the setting of "Auto change of map", red icons will be displayed differently as follows:

- When "Auto change of map" is ON
-> The displayed map is changed to one on which the camera at an alarm occurrence is registered, and the relevant camera icon will blink and is then displayed in red.

- When "Auto change of map" is OFF
-> When an alarm is received from the camera currently registered on the map displayed on the map monitor, the relevant camera icon will blink and is then displayed in red.

Currently, WV-ASM100 does not support monitoring of BB cameras without a recorder. We recommend BB-HNP17.

There is no plan to support this function.

Our actual measurement is as follows: Average (10 times): 377 msecLongest time: 379 msec* Please note that these time values were measured in a state where no sequences existed and no other alarms were being generated. These values are not guaranteed.

Register it not as a "camera" but as an "encoder".

9-screen and 16-screen display are not recommended.

Yes, sequential display is supported.

WJ-ND200 adjusts the streaming frame rate according to the number of screens displayed.

* JPEG
- 1 to 4 screens displayed -> Live stream according to the settings (No adjustment)
- 5 to 8 screens displayed -> Live stream changed to 7 ips (No adjustment when set to 1, 2, 3, or 5 ips)
- 9 to 16 screens displayed -> Live stream changed to 3 ips (No adjustment when set to 1 or 2 ips)
- 17 to 32 screens displayed -> Live stream changed to 1 ips

* MPEG4
- 1 to 16 screens displayed -> Live stream according to the settings (No adjustment)
- 17 to 32 screens displayed -> Live stream changed to I-Frame

It is possible to output a sound for a signal regarding face matching by applying a dedicated alarm signal from WJ-NV200 to WV-ASM200 via the network. Display and playback of images are also available.

WJ-NV200

It is supported by WV-ASM100 V8 and later.

This will be the camera channel number that works with the preset. When using the alarm connector, the numbers will be fixed. That is, Connector 1 -> CH1, Connector 2 -> CH2, Connector 3 -> CH3, and Connector 4 -> CH4.
When using the command alarm, the numbers are used according to camera channels that are preset to work together with the commands.

Start Internet Explorer 9 → [Tools], check turn off "ActiveX Filtering".

Click here for more details.

Start Internet Explorer 9 → [Tools], click "SmartScreen Filter", select "Turn off SmartScreen Filter...".

Click here for more details.

(1) The UID specified in the keep alive CGI might be invalid. Check whether or not the keep alive command can be sent correctly using the obtained UID.
(2) Recheck the URL of the keep alive command.

[Relevant devices: WV-NP244, WV-NF282, WV-NS202, WV-NS202A, WV-NW484S, WV-NS954, WV-NW964, WV-NF302, WV-NP304, WV-NP1000, WJ-NT304, WJ-NT314]