FAQs

FAQs

Q1. Do we need to pay an admission fee?
Q2. When is the Solar Ark open?
Q3. When is the Solar Ark closed?
Q4. Can I come by myself?
Q5. How big can our group be before we have to make a reservation?
Q6. Is there a parking area?
Q7. Is there somewhere we can use as a meeting place for our group?
Q8. Can we dine there?
Q9. Is there a rest area?
Q10. Is there anywhere to dispose of rubbish?
Q11. Can I enter with a wheelchair?
Q12. Can we take a guided tour?
Q13. Where are the main points of interest?
Q14. What can we learn?
Q1 Do we need to pay an admission fee?
Admission is free.

Q2 When is the Solar Ark open?
Contact the Solar Energy Museum for more information.
Tel. 0584-64-7050 (direct dial)

Q3 When is the Solar Ark closed?
Contact the Solar Energy Museum for more information.
Tel. 0584-64-7050 (direct dial)

Q4 Can I come by myself?
Starting on July 1, 2009, access will only be offered to groups of students from the elementary school to university level.
We apologize for any inconvenience this many cause.

Q5 How big can our group be before we have to make a reservation?

The Solar Ark visitor program has changed.
For details, contact us using the information below.

Group Tours
A group of a least 10 people is necessary to reserve a tour. Please phone to make a reservation.
A confirmation of your reservation will be sent by fax or post at a later date. The maximum tour size is 80 people.

Reservations
Solar Energy Museum: Tel. 0584-64-7050 (direct dial)
Reservation Hours: 9:30 AM to 4:30 PM, Monday to Friday


Q6 Is there a parking area?
There is a free parking area, large enough even for sightseeing buses.

Q7 Is there somewhere we can use as a meeting place for our group?
There are two tour halls, which can hold 140 people in total and which can be used as meeting places. Ark Hall 1 has space for 60 people and Ark Hall 2 holds 80.

Q8 Can we dine there?
No, but if you are on a school field trip and brought your lunch, you can eat it in the tour hall. In such cases, a reservation is necessary.

Q9 Is there a rest area?
We do not have a special space for relaxation but some sofas and benches everywhere in this facility. In addition, we have a vending machine for soft drink in Ark Hall.

Q10 Is there anywhere to dispose of rubbish?
No, please take your rubbish away with you.

Q11 Can I enter with a wheelchair?
Barrier-free facilities and equipment are available in the Solar Lab and in the Field Lab. Inclined paths, rental wheelchairs and wheelchair-compatible restrooms are all provided. Disabled parking is also provided, as is equipment to facilitate interaction with exhibits.

Q12 Can we take a guided tour?
We offer guided tours for groups. On the group tour, you receive a brief, 15-minute explanation of the Solar Ark, followed by a tour of the Solar Lab which takes more than 30 minutes. A tour takes approximately one hour altogether.

Q13 Where are the main points of interest?
What's most impressive about the Solar Ark is that it is one of the world's biggest solar energy generation systems, and was designed by imagining a giant ark. It boasts a length of 315 meters, and a height of 37 meters. It is installed with 5,046 solar battery panels, giving it a maximum generation capacity of 630 kW equivalent to the annual power consumption of 200 homes.

Q14 What can we learn?
The Solar Lab is a hands-on learning facility designed to foster children's interest in science and environmental issues in general.