General FAQs

• 1. Products which are not working properly
• 2. Warranty conditions
• 3. Purchase for consumable parts and accessories
• 4. Obtaining an operational instruction manual (users manual)
• 5. Purchasing a product detailed on Panasonic's website
• 6. After-sales service for CD-ROM/DVD-ROM/CD-R/CD-RW Drive

All inquiries regarding repairs and after-sales service for CD-ROM drive, DVD-ROM drive, CD-R drive and/or CD-RW drive should be directed to the store of purchase. Please note that PC manufacturers are responsible for supplying and maintaining driver software.