Business Communication Systems
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CTI (Computer Telephony Integration) is an essential element of UC (Unified Communications).
It effectively connects telecommunication and information technology.
CTI allows the user to operate your phone by remote control, and to set up, make, and receive calls without any need for programming.
In other words, it allows the user to directly make and receive phone calls from a PC, smartphone, or tablet with easy, intuitive operation.
Internal communication is dramatically accelerated by presence features that enable users to freely define their own presence status, track the availability of team members, and select the most effective contact method for each situation.
This saves time and prevents interruptions. In addition, UC Pro can be synchronized with Outlook Calendar to automatically update the user's presence in line with the calendar schedule.
Call forwarding is also possible under certain conditions.
You can communicate with Video chat while confirming the other person's feelings and expressions, or while viewing objects.
This can also let you cut down on the need for business trips.