Business Communication Systems
Continually Improving Work Efficiency
It is always important to understand the changes in customer needs and improve the support provided by staff.
Continually performing these measures leads to improved work efficiency.
The KX-NS500 can transfer customer calls without an operator.
This feature provides users with greater flexibility and increases staff productivity. And human resources currently used as operators can be assigned other work.
Call Centre Function
The KX-NS500 includes an advanced call routing function for small to medium size call centres.
This function can be used without an external CTI server. It enables you to provide voice guidance for customers , automatically record conversations , make ACD reports , and use NAS (Network Attached Storage). So, you can use these functions to understand problems or opportunities relating to customer service.
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