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Support
Video Intercom

VL-SVN511/VL-MVN511 (Smartphone Connect)
Download the application
*The application provides support for iPhone and iPad (iOS 9.0 or later) or Android device (4.0 or later).
<Notice: For Samsung Galaxy users>
Smartphone may frequently display "This app is causing your device run slowly. To improve your device's performance,
disable auto open for this app."
However, this app does not affect your device's performance.
This is a problem with the "Smart Manager/Samsung Smart Manager" for Galaxy due to its specification.
So, there is no need to disable the 'auto open' function within this app.
For Galaxy S6 /S6 Edge, please refer to the procedures to stop this notification.
For other Galaxy models, please contact Samsung for support
Manuals
Technical Information
★Supported devices
iPhone 5 and later and iPad (iOS 7.0 or later) / AndroidTM smartphones and tablets (Android 4.0 or later)
(NOTE : device only with microphone and speaker)
・Verified models As of 2015/9/15
Brand | Product name | OS Ver |
Apple | iPhone5c | 8.0.2 |
Apple | iPhone5s | 7.1.2 |
Apple | iPhone6 | 8.1.3 |
Apple | iPhone6 Plus | 8.1.3 |
Apple | iPad Air 2 | 8.2 |
Apple | iPad mini 3 | 8.3 |
・Disclaimer
The App may not be operated for some devices even if the OS version of the device meets above requirement.
VL-SVN511 series license
Video Intercom Application
- license_Android.pdf
- Copyright_VideoIntercom_Android.pdf
- license_iOS.pdf
- Copyright_VideoIntercom_iOS.pdf
- EULA.pdf
About future changes (Information publication date: April 1, 2022):
[Scheduled changes]
- Response to our company split on April 1, 2022
[When the change takes effect]
Second quarter of FY 2022


*Apple, Apple's logo, iPhone, iPod touch, iPad and iTunes are all trademarks of Apple Inc., which are registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Android is a trademark of Google Inc.
*All other trademarks identified herein are the property of their respective owners.
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