Smart plug features
Refer to the following after checking the general troubleshooting information described in
General information
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[Device is in use.] is displayed
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Another user (i.e., mobile device) is already accessing the hub, the same screen, or the same feature.
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Wait for the other user to finish and then try again.
[Failed] is displayed
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The smart plug is out of range of the hub.
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Move the smart plug closer to the hub and try again.
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An error occurred while connecting to the smart plug.
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Check all connections and try again.
[System is busy. Please try again later.]
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Another event, such as a sensor detection or a landline call being received, interrupted the current operation.
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Wait and try again later.
I cannot remember the names I assigned to my smart plugs
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See
I cannot remember the names I assigned to my devices
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Energy consumption is displayed as “0.00 kWh” even though I am using the connected electric device
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If an electric device that consumes very little power is connected, such as a low-power LED lamp, energy consumption may be displayed as “0.00 kWh”.