Initial setup

I cannot perform initial setup
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Your wireless router is using the 5 GHz band for wireless communication.
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The hub only supports the 2.4 GHz band. Make sure your wireless router is configured to use the 2.4 GHz band. “Dual band” configurations are acceptable as long as devices that connect via the 2.4 GHz band are able to communicate with devices that connect via the 5 GHz band.
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Before performing the initial setup, make sure your mobile device is connected to the wireless router using the SSID that is assigned to the 2.4 GHz band of your wireless router. When prompted to enter your wireless router’s password, enter the password that is assigned to the 2.4 GHz band.
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Your wireless router uses MAC address filtering to limit the devices that can connect to the router.
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The hub’s MAC address is displayed while performing initial setup. Make a note of the hub’s MAC address and add it to your wireless router’s list of MAC address that are allowed to connect to the router.
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Your wireless router is using “stealth mode”, i.e., it is not broadcasting its SSID.
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If your wireless router is configured to use stealth mode, temporarily disable stealth mode while performing initial setup.
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Your mobile device is connecting to a different wireless router during the initial setup procedure.
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If your mobile device can connect to other nearby wireless routers, we recommend you turn them off or “forget” their settings while performing initial setup.
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If you continue to have trouble performing initial setup, you may be able to configure the hub’s Wi-Fi settings using the WPS feature of your wireless router.
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See Configuring the hub using your wireless router’s WPS feature.

Configuring the hub using your wireless router’s WPS feature

If you continue to have trouble performing initial setup, you may be able to configure the hub’s Wi-Fi settings using the WPS feature of your wireless router.
Note:
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This procedure requires a wireless router that supports WPS. If your wireless router supports WPS, make sure the feature is turned on, and locate its WPS button before beginning this procedure. The WPS button is typically labelled “WPS” or has two curved arrows on it.
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If the hub’s LED indicator is lit in yellow, start from step 1. If it is lit in green or red, start from step 5.
1.
Disconnect the AC adaptor from the hub.
2.
While pressing the Wi-Fi SETUP button on the rear of the hub, connect the AC adaptor to the hub. Do not release the button yet.
3.
Continue to hold the Wi-Fi SETUP button down until the hub sounds a short beep, then release the button.
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The hub’s LED indicator blinks in green and yellow.
4.
Wait for the hub’s LED indicator to start blinking in green.
5.
Press and hold the hub’s Wi-Fi SETUP button until the LED indicator blinks slowly (about 3 seconds).
6.
Within 2 minutes, activate your wireless router’s WPS mode (e.g., press and hold its WPS button, etc.).
7.
Wait for the hub’s LED indicator to light in green.
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Initial setup is now complete.
8.
Register your mobile device to the hub (Registering other mobile devices to the hub).