Panasonic Privacy Policy (English)

Panasonic Privacy Policy

Last updated : June 8, 2022
Panasonic is committed to ensuring that your “Personal Data” (as explained below) is used fairly, lawfully, and securely and that your privacy is protected at all times. We place high importance on compliance with the applicable privacy and data protection laws and regulations regarding your personal information, including, but not limited to the European Union (EU) Regulation 2016/679 General Data Protection Regulation (“GDPR”) and the China Personal Information Protection Law (“PIPL”).

This Privacy Policy is intended to tell you how we “process” (as explained below) information about you ("Personal Data" as explained below) that you provide to us or that we collect through your use of applications (as explained below) or products with applications (collectively our “Services”), or when you engage with us on otherwise interact with us. It also applies if explicit reference is made to it via link or in a similar manner. Wherever we process your Personal Data and a different privacy policy is required (e.g. for other specific websites or portals), Panasonic will provide a specific privacy policy. This Privacy Policy supplements other privacy policies and is not intended to override them.

This Privacy Policy explains what Personal Data we collect, store, use, disclose and transfer (hereinafter “process”), how we do it, for which purpose and what our legal bases are. It also provides you with information on your rights under applicable privacy and data protection laws and regulations regarding your Personal Data ("Applicable Law") and how you can contact us if want to exercise your rights or have a complaint.

The applicable applications are as follows.
  • HomeHawk
  • Home Network W
  • Home Network
  • Panasonic Audio Connect
  • Technics Audio Connect
  • Smartphone Connect
  • Video Intercom
  • Doorphone
  • Doormoni
  • Doorphoneconnect

Please refer below for further information on our privacy practices:

  1. Information about us
  2. What is Personal Data?
  3. What Personal Data do we collect about you and how?
  4. How do we use your Personal Data (purpose and legal basis)?
  5. To whom do we disclose your Personal Data?
  6. What do we do to keep your Personal Data secure?
  7. Accessing your Personal Data and other rights you have
    What are your rights?
    Your rights related to Marketing Communication
    Exercising your rights
    Opt out
    Complaints
  8. International Transfers
  9. Data Retention – How long we will retain your Personal Data?
  10. Third-party links and products on our Services
  11. Children's Personal Data
  12. Changes to this Privacy Policy or to your Personal Data
  13. Contact Us
  1. Information about us
  2. This Privacy Policy is issued by Panasonic Entertainment & Communication Co., Ltd., headquartered in Moriguchi, Osaka Prefecture, Japan.

    In this Privacy Policy, when we refer to “Panasonic”, “we”, “us” or “our”, this means the relevant company/companies (in the case of joint controllers) in the Panasonic Group that is/are responsible for processing your Personal Data. Panasonic Entertainment & Communication Co., Ltd. controls the Personal Data that is collected. Where several Panasonic companies are jointly responsible for the processing of your Personal Data, you can exercise your rights against the company issuing this Privacy Policy.

    By March 31, 2022, some Personal Data acquired by Panasonic Corporation (currently Panasonic Holdings Corporation) will be transferred and handled by Panasonic Entertainment & Communication Co., Ltd., which is newly established from April 1, 2022. Along with this, the controller responsible for handling Personal Data will also be Panasonic Entertainment & Communication Co., Ltd.
  3. What is Personal Data?
  4. For the purposes of this Privacy Policy, "Personal Data" consists of any information about an individual from which that person can, directly or indirectly, be identified. When we combine other information (i.e. information that does not, on its own, identify an individual) with Personal Data, we treat the combined information as Personal Data.
  5. What Personal Data do we collect about you and how?
  6. Depending upon your use of our Services, see Section ‎4 below, Panasonic collects and processes some or all of the Personal Data set out in the table below, using the methods and channels also set out in the table.
    Types of collected Personal Data How we collect the Personal Data
    Communication Data”: Electronic such as e-mails, and chat messages.From you directly, if you choose to share this information with us.
    Identity Data”: Including your first name, last name, and username or similar identifier. From you directly, if you choose to share this information with us.
    Marketing and Communications Data”: Including your marketing and communications preferences such as e.g. language settings. We also track when you receive and read marketing communications from us, which information we use to improve our marketing services, provide you with more relevant information and improve the quality of our marketing materials. Automated, through our use of technologies set on your product, device or our application, if you consented to our usage on beforehand.
    Product/Device/Application Data”: Including your hardware model, device identification number, the MAC address of the device’s network interface and mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, IP address, operating system details, and other technology on the product or device you use to access the Services. Automated, through our use of technologies set on your product, device or our application.
    Profile and Usage Data”: Including information collected about your use of our Services such as the time and duration of your use of the Service, operations you enter through the Services, settings, and any error information, actions you take, patterns of your usage and information from forms you fill in. Automated, through our use of technologies set on your product, device or our application, if you consented to our usage on beforehand.
    Location Data”: Such as your product or device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services. Automated, through our use of technologies set on your product, device or our application.
    However, products or applications DO NOT send any location information to Panasonic in the all services to which this policy applies except for when acquiring location information and using it internally to operate the functions of the products or applications.
    "Contacts information": Contact information registered on your products, devices, or smartphones. Contact information includes names and phone numbers. Automated, through our use of technologies set on your product, device or our application.
    However, products or applications DO NOT send any contacts information to Panasonic in the all services to which this policy applies except for when acquiring contacts information and using it internally to operate the functions of the products or applications.
  7. How do we use your Personal Data (purpose and legal basis)?
  8. We process your Personal Data in the context of the activities and for the purposes set out in the table below and rely on one or more of the following the specified legal bases:
    - Performance of a contract:Where we need to perform a contract which we are about to put in place or have put in place with you as a party, or (at your request) take steps before putting such a contract in place (Art. 6(1)(b) GDPR);

    - Legal obligation:Where we need to comply with a legal obligation to which we are subject (Art. 6(1)(c) GDPR);

    - Legitimate interests:Where we are acting in our legitimate interests, provided that they are not overridden by your fundamental rights (Art. 6(1)(f) GDPR). We assess our legitimate interests for processing your Personal Data and balance them against any potential impact on you. Where we rely on our legitimate interests you have the right to object to such processing at any time under the conditions set out in the GDPR; for more information on our legitimate interests or our balancing test please contact us by using the communication means set out in Section 13 below;

    - Consent:Where we rely on your consent we will ask for it separately (6(1)(a) GDPR). (However, only Home Network, Panasonic Audio Connect, and Technics Audio Connect applications outside Japan)

    Please note that Panasonic does not base any decision solely on automated processing including profiling that significantly affects you or has legal effects for you (Art. 22 GDPR).
    Activity and purpose Types of
    Personal Data
    Legal basis
    Manage our Services
    To securely provide and administer our Services, this includes continuously improving its functioning, including monitoring performance of data centres and networks, maintaining the security of our infrastructure and Services, testing, reporting and troubleshooting.
    Identity Data
    Profile and Usage Data
    Product / Device / Application Data
    Legitimate interests
    Legal obligation
    Consent
    Log in on our system
    To enable you to log in to our system when using our Services that require an account registered to Panasonic for this product and/or application.
    Identity Data
    Performance of a contract
    Provide our Services
    To provide our Services or any specific feature that you request, including to enable us to fulfil our obligations under any contract with you, providing customer support services and dealing with any other support query you may have (such as, complaint handling), and providing for staff training and informing.
    Communication Data
    Identity Data
    Performance of a contract
    Updates
    To communicate with you, including communicating with you about your account, or profiles, giving you important information about your products, devices, application or other Services and sending you notices about any material changes to our terms and conditions or polices, e.g. this Privacy Policy.
    Identity Data
    Legitimate interests
    Legal obligation
    Send Marketing Communications
    Provide customised advertisements, content, make recommendations based on your past activities on our Services and sending you promotional communications such as newsletters.
    Identity Data
    Marketing and Communications Data
    Product / Device / Application Data
    Profile and Usage Data
    Consent
    Service Improvement and Surveys
    To develop and improve new and existing Panasonic products and Services, recommendations, advertisements and other communications and learning more about your preferences including asking you for your opinions on our products and Services and carrying out surveys.
    This also includes creating anonymous, aggregated statistics about the use of our Services.
    Profile and Usage Data
    Identity Data
    Consent
    Legitimate interests
    Product recall
    In the highly unlikely circumstance that Panasonic needs to recall any product, including for safety purposes, we need to contact you with instructions on how to return your product.
    Identity Data
    Legal obligation
    Compliance and legal action
    Ensure administration, operation and compliance with all applicable laws and regulations and internal Panasonic policies and processed, as well as enforcement of legal rights and defence in the event of a legal dispute.
    Communication Data
    Identity Data
    Legal obligation
    Legitimate interests
    Machine Learning
    To develop, improve, and automate processes for new and existing Panasonic products and services.
    Communication Data
    Marketing and Communications Data
    Product / Device / Application Data
    Profile and Usage Data
    Consent
  9. To whom do we disclose your Personal Data?
  10. We will not disclose your Personal Data to third parties for their own independent marketing or business purposes, unless you have given your explicit consent to do so. However, we may have to outsource, share, transfer, and disclose your Personal Data to the following entities for the purposes we collected it as set out in Section 4 relying on the legal bases specified therein:
    1. Panasonic Corporation and Affiliates
      We may need to transfer your Personal Data within the Panasonic Group of Companies to provide the Services you require or any other services/assistance you request. All companies within the Panasonic Group are required to follow the privacy practices set forth in this Privacy Policy, or another privacy policy that they may notify to you and to process your Personal Data in accordance with the applicable privacy and data protection laws and regulations.
    2. Service Providers
      We use third party service providers who provide information technology and system administration services to us and help us to administer certain activities and services on our behalf and they will operate only in accordance with our instructions as data processors. We and third party service providers enter into strict non-disclosure agreements, and require processing of your Personal Data in accordance with our requirements, this Privacy Policy, and all other relevant confidentiality and security measures.
      The service providers currently in use are Amazon Web Services, Microsoft Azure, and FUJITSU Hybrid IT Service Fjcloud-O.
    3. Third parties when required by Law or to Protect our Business and Services
      We will disclose your Personal Data to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; to protect our customers (e.g. to attempts to defraud users of our Services); to operate and maintain the security of our Services (e.g. to prevent or stop an attack on our systems or networks); to protect the health and safety of our colleagues and others with whom we have contact; or to protect the rights or property of Panasonic, including enforcing any terms or agreements governing the use of our Services.
    4. Other Parties in Connection With Corporate Transactions
      We may disclose your Personal Data to a third party or within the Panasonic Group of Companies as part of a reorganisation, merger, transfer, sale, joint venture, assignment or other disposition of all or any portion of Panasonic's business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding. In this case, when it comes to the disclosure of your Personal Data, we will request the new entities that hold your Personal Data to continue to be bound by this Privacy Policy.
    5. Other Parties With Your Consent or At Your Direction
      We may share Personal Data about you with third parties when you consent to or request such sharing.
  11. What do we do to keep your Personal Data secure?
  12. The security of your Personal Data is of greatest importance to Panasonic. We have put in place a range of appropriate physical and technical measures as well as robust policies and processes. The purpose thereof is to safeguard your Personal Data and to protect it against accidental or unlawful destruction or alteration, accidental loss, unauthorized disclosure or access and against other unlawful forms of processing. These measures take into account the state of the art of the technology, the costs of its implementation, the nature of the Personal Data, and the risk of the processing.

    All information we collect, including Personal Data, is encrypted on the communication path using Secured Sockets Layer technology when transmitted and stored on our secure servers.

    Information security, including the protection of Personal Data is organized in a global Panasonic Program called Information Security Management (“ISM”). The related aim, standards and implementation measures are organized in a globally valid Policy, and further standards and guidelines. The program and all its parts follow a strong yearly Plan-Do-Check-Act (PDCA) approach to secure the confidentiality, integrity and availability of all data (including your Personal Data) for the whole information lifecycle from collection to destruction of such information.

    We also regularly update the contents of reports such as security risk and personal information safety impact assessments.

    In addition, in the unfortunate case of a Personal Data security incident, we will comply with the requirements of laws and regulations, and will notify you without delay the basic circumstances and possible impact of the security incident, countermeasures that we have already taken or will take, proposals that enable you to protect yourself from and reduce risk, and available remedial actions. We will notify you of information related to the incident without delay by methods such as email, and push notification. If notifying each Personal Data subject individually is difficult, we will issue a public notice in a rational and effective manner. At the same time, we will comply with the requirements of the supervisory management department, and will report on the handling status of the Personal Data security incident.

    However, please note that although we take appropriate steps to protect your Personal Data, no website, product, device, online application or transmission of data, computer system or wireless connection is completely secure and therefore we cannot guarantee the security of your Personal Data.
  13. Accessing your Personal Data and other rights you have
  14. What are your rights?

    Your rights under the Applicable Law include, the right to be informed, the right to access a copy of your Personal Data, the right to request the rectification or the update of any inaccurate Personal Data we hold, and the right to request erasure of your Personal Data.

    You also have the right to obtain restriction of the processing of your Personal Data, the right to object to the processing of your Personal Data at any time under the conditions set out in the Applicable Law, and the right not to be subject to a decision based solely on automated processing.

    In addition, you have the right to data portability in certain cases. This is the right to request the return of the personal data you have provided to us in a structured, commonly used and machine-readable format and to request the transmission of such personal data to a third party, without hindrance from us and subject to your own confidentiality obligations.

    You also have the right to not provide consent and, where you have consented to our processing of your Personal Data, you have the right to withdraw such consent at any time without this withdrawal affecting the lawfulness of the processing prior to such withdrawal.

    Your rights are further specified in Art. 7 and Chapter 3 of the GDPR and other applicable data protection legislation.
    Your rights related to Marketing Communication

    Where permitted under applicable law, we process your Identity Data, Marketing and Communications Data, Product/Device/Application Data and Profile and Usage Data for marketing communication purposes to send you correspondence by email and/or text message related to Panasonic products, devices and other Services in accordance with your marketing preferences.

    You have the right to object to the processing of your Personal Data for these purposes. If you object and request us to stop processing your Personal Data for marketing purposes, we shall stop processing your Personal Data for those purposes.

    You also may opt-out from receiving electronic communications from us. If you don’t want to receive marketing communication from Panasonic, set so you will not receive notifications on the setting screen of the product/device/application.
    Exercising your rights

    If you wish to exercise any of the above rights, then please contact us by using the communication means set out in Section 13 below.

    We will respond to your request without undue delay and no later than 30 days from receipt of any such request, unless a longer period is permitted by applicable data protection laws. Please note that we will only charge a fee where we are permitted to do so by applicable data protection laws.
    Opt out

    In addition to the above, you may opt out of the collection and processing of Personal Data described in section 3 above by doing the following on your product and/or application.

    - Reset to factory default
    - Uninstall the application
    - Withdraw agreement to this Privacy Policy
    The operations that can be performed differ depending on the product or application. For details, refer to the instructions in the operation manual for your product or application.
    Complaints

    If you are not satisfied with how we process your Personal Data, then please contact us by using the communication means below in Section 13 or alternatively file a complaint with the competent supervisory authority:

    - EEA/EU authorities: Members | European Data Protection Board (europa.eu)
    - United Kingdom (UK): Make a complaint | ICO
  15. International Transfers
  16. The Personal Data that we collect from you may be stored and processed in your region, or transferred to, stored at or otherwise processed outside your region, including but not limited to Japan and USA or in any other country which do not offer an adequate level of data protection as recognised by the European Commission and where Panasonic or its Affiliates, subsidiaries or service providers maintain facilities. The specific countries and regions of transfer in this Service are Japan, USA, and Europe. The data recipients (service providers) in each country are described in Section 5.II of this Privacy Policy. The purpose of processing Personal Data, the method of processing Personal Data, and the types of Personal Data collected at transfer destinations are also as described in this Privacy Policy.

    Where we transfer your Personal Data outside your region, we will ensure that suitable safeguards such as appropriate transfer agreements and mechanisms are in place to help ensure that our third party service providers provide an adequate level of protection to your Personal Data. You may request additional information in this respect and obtain a copy of the relevant safeguards upon request through sending a request to the contact indicated in section 13 below.

  17. Data Retention – How long we will retain your Personal Data?
  18. We will only retain your Personal Data for the period necessary to fulfil the purposes for which it has been collected (Up to 10 years after acquisition). This includes the purposes of fulfilling our contract with you, satisfying any legal, regulatory, accounting, reporting obligation we are subject to and the establishment and defence of legal claims.
  19. Third-party links and products on our Services
  20. Our websites, applications and products may contain links to third party websites, plug-ins and applications. These linked websites and applications are not under Panasonic's control and we are not responsible for their privacy practices or the content of any linked websites and applications. If you choose to use any third party website or application, Personal Data collected by the third party’s website or application will be controlled by the privacy policy of that third party. We strongly recommend that you take the time to review the privacy policies of any third parties to which you provide Personal Data.
  21. Children's Personal Data
    1. Who is a child?
      We consider a child to by anyone under the age of 16, or such younger age as may be specified by applicable data protection laws.
    2. Do we collect Personal Data from children?
      We do not knowingly collect or try to collect Personal Data from or about children without the consent of a parent or guardian. Where we do collect Personal Data from children, we will always use reasonable efforts to verify that consent has been given or authorised by the child's parent or guardian.
    3. What do we do when children submit Personal Data to us?
      If we become aware that Personal Data submitted to us relates to a child without the consent of a parent or guardian, we will use reasonable efforts to:
      • delete that Personal Data as soon as possible; or
      • if deletion is not possible, we will ensure that this Personal Data is not used for any purpose, nor disclosed to any third party.
    4. Parent or guardian queries
      If you are a parent or guardian and you have queries regarding our processing of your child's Personal Data, please contact us using the details provided in Section 13.
  22. Changes to this Privacy Policy or to your Personal Data
  23. It also is important that you check back often for updates to the Privacy Policy, as we may change it from time to time. The “Date last updated” Section at the top of this page states when this Privacy Policy was last updated and any changes will become effective upon our posting of the revised Privacy Policy.

    We will provide additional notice to you if these changes are material by adding a statement to this website or by sending you a notification through any relevant Services or email. Where required by applicable law, we will request your consent to any such changes.

    We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. It is important to us that the Personal Data we hold about you is accurate and up-to-date at all times. If any of the Personal Data we hold about you changes, please keep us informed.
  24. Contact Us
  25. If you have any questions regarding the collection, processing, or use of your Personal Data or if you wish to exercise your rights, please contact us.
    Panasonic Entertainment & Communication Co., Ltd.
    1-10-12 Yagumo-higashi-machi, Moriguchi City, Osaka 570-0021, Japan
    or by e-mail: peac_kojin@ml.jp.panasonic.com
    If you have questions about Data Protection in Europe, please contact us at:
    Panasonic Marketing Europe GmbH
    The Data Protection Officer
    Hagenauerstrasse 43
    D-65203 Wiesbaden
    or by e-mail: Data_Protection@eu.panasonic.com

    Please note that Panasonic Marketing Europe GmbH acts as Representative of the data controller (Art. 27 GDPR) if you reside in a member state of the European Economic Area.
    If you have any questions about Data Protection in the United Kingdom (UK), please contact us at:
    UK Legal department
    Panasonic Business Support Europe GmbH (UK branch)
    Maxis 2, Western Road,
    Bracknell, Berkshire,
    RG12 1RT
    or by e-mail: UKLegal@eu.panasonic.com
    If you have questions about the California Consumer Privacy Act (CCPA), please contact us at:
    Panasonic Corporation of North America
    Legal Department, Floor 12
    Two Riverfront Plaza, 12th Floor, Newark NJ 07102
    USA
    or by e-mail: privacy@us.panasonic.com
    If you have any questions about Data Protection in China, please contact us at:
    Panasonic Appliances of China Shanghai Branch
    702-7th Floor, Hongkou SOHO, No.575 Wusong Road, Hongkou District, Shanghai 200080,
    China.
    or by e-mail: CS315@cn.panasonic.com

    Please note that Panasonic Appliances of China Shanghai Branch acts as Representative of the data controller if you reside in China.
  

CCPA Appendix

This CCPA Appendix complements Panasonic Privacy Policy and tells you what your rights and our obligations are in relation to the processing of your Personal Data in accordance with the California Consumer Privacy Act (the “CCPA”).
If there is any discrepancy between the terms of this CCPA Appendix and those of Panasonic Privacy Policy, this CCPA Appendix will prevail.

We may change this CCPA Appendix from time to time. The “Date last updated” mention at the bottom of this page states when the CCPA Appendix was last updated and any changes will become effective upon our posting of the revised CCPA Appendix to the extent permitted by applicable laws.
Where required by the CCPA or other applicable law, we will request your consent to any such changes. We will provide the revised CCPA Appendix by email or by posting notice of the changes on our website or through any relevant Services.

Please refer below for further information on our privacy practices for residents in California:
  1. What is Personal Data?
  2. What Personal Data do we collect about you?
  3. On which legal basis do we process Personal Data?
  4. What are your rights and how can you exercise them?
  5. Disclosure of Personal Data
  6. Sale of Personal Data
  7. Children’s Personal Data
  8. Contact Information
  1. What is Personal Data?
  2. For the purposes of this CCPA Appendix, "Personal Data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. For example, Personal Data includes, but is not limited to, audio, electronic, visual, thermal, olfactory, or similar information or inferences drawn from other Personal Data to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends among other things.
  3. What Personal Data do we collect about you?
    1. HomeHawk/Home Network W
    2. Home Network
    3. Doorphoneconnect
    4. Categories of personal data : Device identification Information, Log information (such as the communication logs between your device and our application of Smartphone)
      Categories of sources : Devices, App of Smartphone
      Business or commercial purpose(s) : To provide our services/For trouble shooting
    5. Panasonic Audio Connect/Technics Audio Connect
      Categories of personal data : Device identification Information
      Categories of sources : App of Smartphone
      Business or commercial purpose(s) : Product improvements

    6. Smartphone Connect
    7. Video Intercom
    8. Doorphone/Doormoni
      None
  4. On which legal basis do we process Personal Data?
  5. We process Personal Data of residents in California in compliance with the CCPA. If we are to use your Personal Data for purposes other than the purposes we notified on or before collecting your Personal Data, we will notify the new purposes to you and obtain your express consent.
  6. What are your rights and how can you exercise them?
  7. A. What are your rights?
    (1) Your rights under the CCPA include, the right to know about your Personal Data that we collect, use, the right to request the deletion of your Personal Data.

    (2) We will not unreasonably discriminate against you for exercising the rights such as the right to know about Personal Data information under the CCPA by using methods including but not limited to the following:
    1. Denying to provide goods or services to you
    2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties
    3. Providing a different level or quality of goods or services to you
    4. Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services
    B. Exercising your rights (right to know and right to request the deletion of your Personal Data)
    If you wish to exercise the right to know or the right to request the deletion of your Personal Data under the rights of A(1) above, please contact us by using the following means in addition to the communication means described in Panasonic Privacy Policy. Upon receiving your request to exercise such rights, we will require you to submit your [name and e-mail address] in order to verify your identity.
    1. By telephone (Toll-free telephone number)
      +1-855-772-2891
    2. By email
      privacy@us.panasonic.com
    We will confirm receipt of your requests to exercise your rights within 10 business days in the same manner in which the request was received and provide information about how we will process the request and the limit of our response. We will respond to requests to know and requests to delete within 45 days, and if we exceed the period, we will notify you and respond within 90 days from the day that we receive the requests. If we cannot verify your requests within the 45-day time period, we may not process your requests.
    We will record your requests and store them for 24 months.
    If you use an authorized agent to submit a request to know or a request to delete, the authorized agent is required to submit to us a written permission proving the authorized agent is permitted to do so and the authorized agent’s own identity verification document(s).
  8. Disclosure of Personal Data
  9. We have not and will not disclose your Personal Data to any third party for a business purpose.
  10. Sale of Personal Data
  11. We have not and will not sell your Personal Data to any third party.

    For the purposes of this CCPA Appendix, “sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, your Personal Data by us to another business or a third party for monetary or other valuable consideration.
  12. Children’s Personal Data
  13. We do not sell Personal Data of anyone under the age of 16.
  14. Contact Information
  15. You may contact us with questions or concerns about this CCPA Appendix and your choices and rights under CCPA at:

    Company name:
    Panasonic Corporation of North America
    Company address:
    Legal Department, Floor 12
    Two Riverfront Plaza, 12th Floor, Newark NJ 07102
    USA
    Company email address:
    privacy@us.panasonic.com

Date last updated : April 15, 2022

Processing of Personal Information in Japan

Last updated: May 16, 2022
Panasonic Entertainment & Communication Co., Ltd. (the “Company”) will comply with Japanese laws, regulations, and other norms concerning the protection of personal information and provides this notification document (this “Notice”), in addition to the Privacy Policy, in accordance with the Company’s Personal Information Protection Policy. It will also process and manage your personal information in the proper manner as set forth below.

When you use our Services in Japan, please understand the terms of this Notice as well as the Privacy Policy. This Notice will apply in priority to the Privacy Policy.

  1. Company name, address and representative name of Personal Information Processing Business Operator
  2. Panasonic Entertainment & Communication Co., Ltd.
    1-10-12 Yagumo-higashi-machi, Moriguchi City, Osaka 570-0021, Japan
    Representative: Akira Toyoshima
  3. Entrustment of Processing of Personal Information
  4. The Company will entrust all or part of the processing of acquired personal information to the extent necessary for [4. How do we use your Personal Data (purpose and legal basis)?] of the Privacy Policy.
  5. Request for Disclosure of, or Other Actions Concerning, Personal Information
  6. With respect to a request for the following or other actions under the Act on the Protection of Personal Information in Japan, please inquire with the point of contact stated in [13. Contact us] below: notification of purposes of use of personal information held by the Company; disclosure of personal information; disclosure of a record of provision to third parties; correction, addition, or deletion of personal information; and cessation of using, or erasure of, personal information and cessation of providing personal information to third parties.