FAQ

LFB Series

Frequently asked questions for each product are shown here along with their answers.
For questions/answers that apply to all models, please see the Common to All Series section.

Q1 Can the display be positioned in portrait format (rather than landscape)?

Yes, it can.

* When positioning the display vertically, be absolutely sure the power indication light is on the top.

* When using the display with a Mac, set LFB70 as the primary display. Sometimes it does not function correctly when set for Mirroring.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q2 Can the display be laid flat, like a table?

No, it cannot.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q3 What is the screw diameter and depth of the holes for wall-mounting on the back of the display?

TH-50LFB70, TH-65LFB70 → Screw diameter M8 Depth 15 - 20mm
TH-80LFB70 → Screw diameter M8 Depth 20 - 55mm

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q4 Which hardware should I select to hang the display on the wall?

TH-50LFB70 → TY-WK42PR20 (Angled), TY-WK42PV20 (Vertical)
TH-65LFB70 → TY-WK65PR20* (Angled)
TH-80LFB70 → TY-WK70PV50 (Vertical)

* When used with the LFB Series, only vertical mounting is supported. (TY-WK65PR20)

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q5 Can the display be set to show multiple screens?

No, it cannot.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q6 Is the display capable of 24-hour continuous operation?

No, it isn't. The maximum length of continuous operation is 16 hours.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q7 Is it possible to draw/paint on an image from a DVD or Blu-ray player connected with HDMI?

It is possible when using Transparent Mode on the Built-in Whiteboard (see the operating instructions).

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q8 Is it possible to draw/paint on an image from a DVD or Blu-ray player, connected with HDMI, and save the image?

Images drawn on in Transparent Mode can be captured and saved as image files (JPEG format). However, please exercise caution, as material for which other people hold copyrights cannot be screened, sold, etc. for monetary gain, or altered, without permission.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q9 To connect the display to a computer and use the touch function, is it necessary to install a driver on the computer?

If your computer's OS is Windows, it is not necessary to install a driver.
On a Mac, when you install whiteboard software for Mac, a driver is installed as well and the touch function can be used.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q10 How long is the USB cable included with the display?

2 meters long.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q11 How long is the power cable?

2 meters long.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q12 As function boards, is it possible to install the video terminal board and dual HDMI board simultaneously?

There is only one type of slot, and two boards cannot be installed simultaneously. The slots on the right when seen from the back (at the top on the 80-inch model) only has space large enough for two slots, and either the video terminal board or dual HDMI board can only be installed in the left-side slot.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q13 How many points of touch can the Multi-touch function recognize?

A maximum of 4 using Built-in Whiteboard Software. With PC connection and the Whiteboard Software (for PC) included with the product, up to 6. In other cases, a maximum of 6, though the number may differ depending on PC application specifications.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q14 Is it possible to extend the USB cable included with the product?

Please do not add extensions to the included USB cable, as this may cause the display to function incorrectly.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q15 Is it possible to use the display’s touch panel in place of a mouse to operate a computer?

If you connect the display to a computer using the USB cable included with the product, it can be used to mouse-operate a computer.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q16 I am going to set up several displays in a single room. Is it possible to designate an ID for each remote control?

There is no remote control ID designation function on remote controls for the LFB70 Series. There is also no function to set remote control IDs on the display itself.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q17 Is the display compatible with Mac OS® version 10.10?

Yes, it is.
Please use Whiteboard Software for Mac OS X 10.10.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q18 Is flick or swipe operation possible with the display’s touch panel?

It is possible if the application running on the computer connected to the display handles flick or swipe operation.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q19 The touch panel’s connection port conforms to USB3.0, but is it also possible to use USB2.0?

USB2.0 can be used as well.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q20 On Windows® 8.1, the Whiteboard Software does not start up even when I double-click the icon.

On a Windows® 8.1 computer, if .NET Framework 4.5.2 is installed, Whiteboard Software does not start up even when the icon is double-clicked.
Unzip the downloaded compressed file (ZIP), find “Whiteboard35.exe” inside the Whiteboard file in the unzipped folder, and double-click “Whiteboard35.exe.”
If .NET Framework 3.5 is necessary, it will be installed automatically on the computer.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q21 When using the LFB70 Series, when I connect a laptop computer running Windows® 8 or a later OS to the display, the touch panel does not function.

The touch panel may not be recognized correctly, depending on the timing of computer image output and USB device recognition. If this occurs, please try disconnecting and reconnecting the USB.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q22 Since installing the Windows Update in Windows® 10, I can't use the drawing operation.

The drawing operation of the Whiteboard software sometimes cannot be used after installing the Windows Update that was distributed on April 30, 2018 (April 2018 Update (Ver. 1803)) onto PCs running Windows® 10. If this occurs, it may be resolved by updating to the latest Whiteboard Software (Ver. 5.2.5).

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70

Q23 I am trying to control in a network environment using a 10BASE-T network hub, but cannot achieve transmission.

The LFB70 Series with a DIGITAL LINK / LAN shared terminal installed is not compatible with 10BASE-T.
Please use a 100BASE-TX network environment for transmission.

* Connection via a network hub is not possible if you are operating in DIGITAL LINK mode.

• Applicable models: TH-80LFB70, TH-65LFB70, TH-50LFB70